About Us

The Phone Surgeries – Not Your Average Phone Shop

The Phone Surgeries - because we all crack sometimes

A brand new concept of phone repair shops in Bishop Stortford and Hertford, with expert experience in iPhone repairs, and Samsung repairs, and a focus on mental health and trust. 

Phones are both wonderful and scary at the same time. The ability to communicate with loved ones so easily is a very positive attribute to mental health, and at the same time, generations of people are now glued to their phone, consuming content for hours each day which removes them from human interactions and increases the risk of mental health problems. 

We help you stay connected, and promote the healthy use of technology, hoping to have a positive impact on anyone that’s willing to listen.

Nearly half (43.4%) of adults (24.5 million in England) think that they have had a diagnosable mental health condition at some point in their life, and 61% of these do not access treatment.

Stuart and Dan, both in their 30’s, at times in their lives have been part of this statistic, feeling depressed, or beat up trying to tackle what comes their way. 

“Many problems we face seem too big to overcome, or to see past, but in our experience, when speaking about these issues we are able to dissect them into smaller conversations and overcome them stage by stage.

Often one past the first part of the issue, we start to feel more positive and get a spring back in our step. We are lucky to have people around us, friends and family, which help us get through these issues without anything happening that actually hurts us, but sadly 14.3% of deaths worldwide, or approximately 8 million deaths each year, are attributable to mental disorders.”

The Phone Surgeries are phone repair shops, but also our platform to promote awareness for mental health, and screen awareness just by talking, and doing things that make us see through the hurdles we struggle to overcome.

Brand Personality

The Phone Surgeries brand has evolved from our clinical approach to repairs, you can see us as a Hospital for phones and technology. This is important to us because we feel it helps create trust in our professional and clinical service.

We care about improving the relationship the world has with technology, by reducing the amount of Screen time people have. This is where our slogan comes from Because we all crack sometimes’.


We also Organize digital detox walks once a month, where people join us for a few hours for a chat and a walk, and we all leave our technology (phones) behind. Join the FB page to be updated on the next walk. 

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looking to upgrade to get some value out of your current device?

Fill out our online form with details about your phone’s make, model, and condition. We’ll give you a competitive offer based on this information.

Our Phone Surgeries

Visit us in store and speak to one of our technicians

Stortford Phone Surgery

Unit G2, Millers Three, Southmill Rd, Bishop's Stortford CM23 3DH, United Kingdom

Hertford Phone Surgery

Post Office & UOE Store, 23-25 Maidenhead St, Hertford SG14 1DW, United Kingdom

New location coming soon
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