Why Does My iPhone Display an Essential Notification or Unknown Component Warning?

Welcome to The Phone Surgeries! If you’ve recently purchased an iPhone from us or elsewhere, you may encounter an “Essential Notification” from Apple concerning your battery, screen, or camera. Don’t worry – we’re here to clarify these notifications and assure you of your device’s reliability.

What Do These Notifications Mean?

These notifications typically appear following repair work on your device, specifically involving the battery, display, or camera. While only Apple’s Genius Bar or Authorized Service Providers can replace components in the latest iPhones without triggering these notifications, it does not suggest any issue with your device. Instead, it indicates that the replaced component – whether the battery, camera, or screen – has been substituted with a new part that functions just as effectively as the original.

It’s important to note that these notifications do not affect your device’s performance in any way. They will briefly appear on your lock screen for four days and then remain accessible in Settings for an additional 15 days. Your device will continue to operate as usual, with the only inconvenience being the inability to readily view your battery’s health status.

What Types of Notifications Might You Encounter?

The specific notifications you encounter depend on the iOS version you’re using. For instance, if you’re on iOS 15.2 or later, navigate to “Settings” > “General” > “About” > “PARTS AND SERVICE HISTORY” to determine which components have undergone replacement.

If the installed component is not recognized as a genuine Apple part, you’ll see “Unknown Component”. Conversely, if genuine Apple parts and procedures were used for the replacement, you’ll see “Authentic Apple Component” next to the part. However, unless an Apple Genius bar has replaced the part, it will always show as ‘Unknown part’.

For iOS versions earlier than iOS 15.2, you’ll find relevant information under “Settings” > “Battery” > “Battery Health” (for the battery) or “Settings” > “General” > “About” (for the camera and display).

Which Models Are Affected?

These notifications primarily affect the most recent iPhone models, including XR, XS, XS Max, and subsequent generations. Different information is displayed based on your model, particularly for battery, display, and camera replacements.

At The Phone Surgeries, we prioritize quality and reliability in our repairs, ensuring that every device leaving our premises meets stringent standards. Should you encounter an “Unknown Component” notification, rest assured that the replaced component functions comparably to the original. Moreover, your device is always covered under warranty for any defective issues.

If you have any further questions or concerns, feel free to reach out to us. We’re here to provide assistance and ensure your satisfaction with our services.

Thank you for choosing The Phone Surgeries – where your device is in expert hands!

Wishlist 0
Continue Shopping

Follow us:

Share advice or get help with managing your relationship of technology